Frequently Asked Questions

Where does ArcadeBaki ship?

We ship within the United States. Standard shipping is free.

How long does delivery take?

Orders are processed within 1 business day. Transit typically takes 2 to 4 business days, so most orders arrive in 3 to 5 business days total. Estimates are not guarantees.

How do I track an order?

A tracking email is sent when an order is dispatched. You can also use the Order Tracking page.

Can I request a return?

Yes. Request an eligible return within 30 days of delivery. Review the Returns & Refunds policy for condition, approval, and refund details.

Which payment methods are accepted?

The payment methods currently available for your order are displayed at checkout. A method is not offered unless it appears there.

Card payment is processed by Stripe. Payment details are entered in Stripe-hosted fields, and ArcadeBaki does not store full card numbers.

Is ArcadeBaki part of Arcade1Up?

No. ArcadeBaki is an independent retailer and is not affiliated with, endorsed by, or operated by Arcade1Up.

How do I contact ArcadeBaki?

ArcadeBaki contact details

Trading name: ArcadeBaki
Address: 821 S McClelland St, Santa Maria, CA 93454, USA
Email: contact@arcadebaki.com
Phone: +1 218 318 9691

ArcadeBaki — independent online retailer of home arcade cabinets, countercades, game tables, and accessories. Orders are placed and paid for on this website and shipped within the United States.
821 S McClelland St, Santa Maria, CA 93454, USA · contact@arcadebaki.com · +1 218 318 9691

Retailer, shipping, and returns details

ArcadeBaki is an independent retailer and is not affiliated with or operated by Arcade1Up or the manufacturers whose products are listed. No manufacturer relationship is implied. Brand names, game titles, model names, and logos belong to their respective owners and are used only to identify products offered for sale. Manufacturer warranty terms are set by the manufacturer; ArcadeBaki is responsible for the order handling, delivery, and returns stated in its policies.

Free standard shipping within the United States
Orders are processed within 1 business day
Transit is estimated at 2–4 business days
Eligible return requests are accepted within 30 days of delivery
Card details are handled by Stripe

U.S. shipping: Orders are processed within 1 business day. Orders placed on weekends or U.S. public holidays begin processing on the next business day. Transit is estimated at 2–4 business days, so most orders arrive within 3–5 business days total; estimates are not guarantees. Standard shipping is free within the United States. Tracking is emailed when an order is dispatched. Damage or non-delivery must be reported within 48 hours with photos.

U.S. returns: Eligible returns may be requested within 30 days of delivery. Items must be unused, uninstalled, complete, and include the original packaging and accessories. An RMA is required before return shipment. A prepaid return label is provided after approval, and there is no restocking fee. Damaged or incorrect items must be reported within 48 hours with photos. Exchanges are available only for defective, damaged, or incorrect items. After inspection, approved refunds are sent to the original payment method within 5–10 business days.

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